Here at 31DOVER we believe in making life easy. Sign up to our unlimited delivery service, 31DELIVERED for 12 months for a one-off payment. This includes Click+ Collect services as well.
- 31DELIVERED is valid on receipt of a one-off payment of £14.95 for one year from the date of purchase
- Minimum qualifying order to receive free delivery is £20
- You must place in accordance with 31DOVER's standard delivery or HUBBOX delivery time scales
- 31DELIVERED delivery service is only valid for orders on 31DOVER.com
- Service covers standard delivery costs throughout the year - you will be notified on close to the end of the annual subscription for renewal
- 31DELIVERED does not include our Premium Delivery services
- Service covers delivery costs from Tuesday – Saturday
- Standard Delivery cut-offs still apply to the following post codes - AB30 - AB56, BF, BT (ALL), DD9 - DD10, EI(ZZ75) ALL, FK8 - FK21, G83, HS1 - HS9, IM1 - IM99, IV (ALL), KA27 - KA28, KW1 - KW99, PA20 - PA99, PH17 - PH99, TR21 - TR25, ZE1 - ZE3
- The service cannot be used as a guest customer - you must have an account with 31DOVER.com. If you have problems logging in to your account, please contact Customer Services before you place your order.
- Once a purchase has been made, your 31DELIVERED subscription can not be cancelled.
- There will be no refund on any unused postage
- Once purchased, payment cannot be exchanged for cash.
- 31DELIVERED does not cover order returns or replacements. Unwanted orders are returned at the customer's cost.
- 31DELIVERED is not transferable between accounts.
We try our hardest to meet all delivery times, but, very occasionally, there may be delays, especially during busy periods (e.g. sale) but also because of things like postal/carrier delays, traffic delays, logistics, bad weather or if our Delivery Partners are unable to access the delivery address). We won’t be held liable for any delays or failure to comply with our obligations if the delay or failure arises from any causes beyond our and our Delivery Partners’ reasonable control. We aim to keep you updated and you should be able to track your parcel’s progress. If you have any other issues, feel free to contact our Customer Service team help@31Dover.com.